What is a hostel?
What are shared accommodations?
How can I reserve a bed?
Am I charged at the time of reservation?
How many nights may I stay at the hostel?
What do I need to check-in?
What if I'm not a member?
What time do I check-in and check-out?
I have a late flight and I was wondering if you have a place I could store my bags after checking out at 11am?
Is there somewhere safe I can leave my possessions?
Do I need a sleeping bag?
Do I need to bring my own towel?
What is your cancellation policy?
Is breakfast included?
Do you have parking?
Do you have laundry facilities?

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What is a hostel?
- A hostel is a good quality budget accommodation that offers a comfortable night's sleep in friendly surroundings at an affordable price. Hostels provide the perfect way to get to know a country at a low cost and you will meet with many other people who share your attitude towards traveling.

What are shared accommodations?
- The rooms are bunk-bed style, so you will be sharing your room with other hostellers. Your room will have 6 beds. We do not have co-ed rooms, only separate dormitories for females and males.

How can I reserve a bed?
- Making a reservation is simple. You can reserve online or by phone. In order to make a reservation, you need a valid Visa, MasterCard or American Express. Reservations are always recommended. For more information, please link to our Reservation Page.

Am I charged at the time of reservation?
- No, a credit card guarantees your reservation. Payment is taken at check-in.

How many nights may I stay at the hostel?
- In order to make space for other hostellers, there is a maximum length of stay of 7 nights within any six-month period.

What do I need to check-in?
- Each guest must have a government issued photo ID such as a passport, driver's license, state/provincial or national identity card. Incoming and outgoing plane tickets also need to be shown on arrival (electronic tickets are acceptable as well). Hostelling International membership cards are required for member discounts. Unfortunately we cannot accept ISIC cards, college, school and university IDs.

What if I'm not a member?
- No problem. You can always buy a membership online. Or you can purchase a membership at the hostel, or choose to pay the temporary membership fee of an additional $3.00 per night.

What time do I check-in and check-out?
- Guests may check-in at HI-Honolulu anytime during office hours. If you arrive before your bed is available, you may store your bags at the hostel. Arrangements can be made for arrivals after midnight.

I have a late flight and I was wondering if you have a place I could store my bags after checking out at 11am?
- HI-Honolulu has a $2 day fee that includes access to the hostel facilities and bathrooms for the day.

Is there somewhere safe I can leave my possessions?
- We provide small lockers for use, but you must bring your own padlock.

Do I need a sleeping bag?
- We include the cost of all bed linen in the overnight fee. We do not allow the use of sleeping bags in our dormitories.

Do I need to bring my own towel?
- A limited number of towels are available on a first come first serve basis for no extra fee. You need to bring your own toiletries.

What is your cancellation policy?
- Cancellations require 48 hour notice. You will be charged for the first night if you do not arrive or call in advance to cancel.

Is breakfast included?
- No, but we have a fully equipped, self-catering kitchen. Supermarkets/grocery stores are nearby.

Do you have parking?
- HI-Honolulu has 3 parking stalls for free.

Do you have laundry facilities?
- HI-Honolulu has on-site laundry facilities. It is 75 cents per wash, $1.00 per dry, and soap is available for 50 cents.